We're HIRING another groomer! Get on board before the holiday rush!

To help get us through the holidays, we need to bring on another groomer

Know anyone interested? Are YOU interested? Check out our ad on Indeed.com

, or send your resume to k9countryclub414@gmail.com!

This position is composed of a variety of different tasks that are covered by K-9's operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Salon Leader, On-site Manager, Assistant Manager, or General Manager

Professional licensing required OR you must be on a path to licensure prior to hiring

Position is responsible for the welfare of all live animals within the grooming department

Groomer will report to the General Manager and collaborate to drive the business

Essential Job Functions: The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation

Provide quick and courteous service to all guests

Professionally perform grooming services on animals as requested by pet parents and in accordance with company policy and procedure, ensuring the safety and well-being of each animal

This is to include; completing bath services, haircut services, walk in services I.E. nail trims

Have a vested interest in animal welfare

Must be able to move/lift animals and merchandise up to 45 pounds

Utilize grooming instruments including shears, clippers, tubs, and dryers

Adhere to all company Policies and Procedures as laid out in our company handbook

Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests

Providing and keeping a clean and safe environment for the pets in our care in the salon

Provide guidance to other groomers or grooming/bathing assistants in training or other areas

May also test potential applicants for grooming procedures and evaluate skills and other job related tasks

A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs and the remaining time will be with other groomers & assistants

Job Type: Full-time

Salary: $45,000.00- $54,000.00 per year

Benefits:

401(k)

Employee discount

Flexible schedule

Paid time off

Price Increase Ahead!

While nobody likes to utter that phrase, it’s unfortunately a necessary evil in order for any business to continue to be successful and care for its property, employees, and offer the best services to its customers.

With that said, in order for us to continue to remain competitive while also surviving the constant rise of operating costs, K-9 must institute a moderate service price increase starting December 15th 2023. Our updated price lists will be provided prior to that date (and available on our website, Facebook, and in-house) any time after for you to download/save or photograph.

This increase comes with a significant amount of forethought and with the understanding that hopefully, with the political climate being unstable, inflation growing every day, and employment costs increasing by 200% over the next two years, we won’t have to raise it so significantly again for some time. Stability in the economy is something all of our businesses are struggling with at the moment, and there doesn’t appear to be a light at the end of the tunnel just yet.

Our employees are our number one priority (even with your pups of course, but without them, we wouldn’t have a business…) so they need to be taken care of as best we can. K-9 is proud to say that its employees are offered the highest industry standard rate vs our pricing & expenditures. We will not waver on that as we believe that the best employees are the ones that are not only listened to, but compensated for as well. Of course, that requires us to be slightly higher in our service pricing as operating costs continue to put us behind a wall. Energy, inflation, supplies all come into play in these decisions and they’re not taken lightly.

We appreciate your understanding & your continued business! K-9 remains the most affordable game in town when it comes to your pet’s daycare/boarding/grooming & training needs…and we hope to continue that well into the future!

New Discount Offer Starting August 24th 2023

Hey Friends!

New payment incentive plan is going into effect today!

If you do NOT have a credit card on file with us, we are now offering 9 months at 5% off if you place one on file for automatic use!

Forget about having to worry about keeping track of services or invoices! Your card will automatically be processed after every service and a receipt can be sent or printed for you upon request!

Existing customers that have maintained a credit card on file for automatic processing will also receive this discount starting today and for the next 9 months :)

This will include discounts on any future price increases or ancillary charges that occur.

Our next overall service price increase will happen on January 1 2024 so that we can continue to pay our employees competitive wages, keep up with the soaring energy costs, & bring you the services & upgrades you desire and need!

Talk to one of our kennel reps today to place your card on file!

May 2023 Price Increase

Hi Friends!

Please make a note and check our lobby for further information:

Our May price increase is going to begin on Monday May 8th! The total increase is .75 cents for every service we offer. Any prepaid or previous specials that you have on your account remain as they are with no increases! Any new prepaid services after May 8th will reflect the discount after the increase.

Let us know if you have any questions and thank you for your understanding!

2023 Price Increase Announcement & Other Important Info!

Hi friends!

Check out our website for updates, pricing information, and anything new in our blog! We also post there all of the vital information you as a pet parent need to know before you come to visit us! Send your friends & family as well :)

As a reminder, back in late 2022, we mentioned raising the prices for the year 2023, and we haven't done that yet. We raised nominally mid-year, last year, and we set ourselves up to have to raise again at the beginning of this year to keep up with our growing supply, energy, & staffing costs. We've have been lucky to be able to push that date out just a tad, and we decided we're going to hold off until May 1st, 2023 to begin this year's increase. The total will be .75 cents for each service we offer. Our online price sheets and our price sheet located within the facility will be updated as we get closer to 5/1! If you have any questions please feel free to ask!

We finalized the remote camera system and decided on a vendor, so now all we have to do is wait for our software to become available to integrate, and we'll be offering online access as an additional paid customer privilege! We hope to have that up and running by early fall (again, depending on the software provider) so keep your eyes peeled for that announcement! We are guessing with the cost of installation and running the program on a monthly basis, customers interested in remote viewing will likely be required to pay some additional fees for use, but we do not have an idea of what those fees look like just yet.

Check out all of our training options too! Faith & Grace have been very busy tending to all of the requests and their programs are spot on and very successful thus far! You only have a short time to get in with Faith this year, as she is completing her education starting in July through December, and she will not be on site during that time. Make those appointments NOW!

To our loyal K-9 family & friends

Hi friends!

I wanted to touch base & let you know that we recently had to force some grooming personnel changes, and since those changes occurred, we have heard horrible rumors about our levels of care & competency. 🙁

We want you to know that first and foremost, we are all about transparency! Anyone that's a regular guest of ours knows that we are happy to allow anyone in for an unannounced tour at any time of day. We are planning the installation of our remote camera system that will allow our customers to view our facility any time they wish by simply logging into our site, and we readily share with you our updates, concerns, & anything else related to our day to day functions.

We are saddened by these rumors & we will be shutting them down & living up to the expectations you & we have!

Please remember that you are welcome to check us out, talk to our staff or managers anytime, and ask for daily updates when your pups (or kitties) are in our care!

If you ever have any concerns, reach out to Faith or myself & get the REAL deal information you're looking for, and please don't believe everything you see or read online without fully getting all the information.

Thanks!

Chrissy F.

Indigenous Peoples’ Day 2022

Hey friends!

Due to scheduling & staff issues with the holiday tomorrow, we will not be able to host daycare hours.

Our boarding hours for pick-up are between 8-10am & 4-6pm.

If you have a grooming appointment, please come in at your normal drop off time. Our grooming department is open tomorrow.

A broadcast message will be sent via our database to anyone that has text or email options selected as well!

Thank you!

Thank you!

To everyone that participated in our Back to School ice cream social on Friday! We raised nearly $100 for our local non-profit partners in BloNo and we couldn’t be more thrilled!

If you have fundraising ideas for any local charities or community partners that you’re a part of or interested in, let us know! We can help to set up events like this one to get the word out about them and to be a part of their efforts!

Today's the Day!

Join us all day Friday, 8-19-22 from 10am-4pm for our Back to School Ice Cream Social!
Please donate to one of our non-profit partners in the community while you’re on site!

Marcfirst
Easterseals Central Ilinois
Child Protection Network
HSCI
Wishbone Canine Rescue

The organizations do so much for us, it’s only right that we give back to them!

Looking forward to seeing everyone’s smiling faces!

Also, the time you’ve all been very patiently waiting for…we are ready to go LIVE on our new software database! It’s been a LONG time coming, and we are so relieved it’s finally here.

You will receive an invite to your phone and/or email to download our app off of the app store or Google Play, and you can get started right away! Please WAIT until you receive that invite, and if you do not see it, please ask us to send you one from your existing customer account. If you download and create an account on your own, it actually duplicates your info in our system and we’ll have to delete it :(

Check our socials in the future for QR code directives & updates if you need further help, and always remember to reach out to us when you need to!

Meet Faith - K-9's New Assistant Manager

Dear friends & family,

Please help us welcome Faith Krizel who recently joined us as the Assistant Manager here at K-9.

Faith will help oversee the daily operations in the daycare & boarding departments and all areas of customer service & client/employee training programs.

Faith brings with her more than 5 years of experience in animal care including all manner of pets & horses in farm & residential settings. She is presently in courses to receive certification as a dog trainer and will finish this process in the summer of 2023. Her expertise is impressive & her ability to take charge of a situation & think on her feet is exactly what we need here at K-9 Country Club.

We are eagerly awaiting the improvements that Faith will bring into our humble daycare; from new training programs for our pets, and ongoing employee training, to instilling the culture that we are embracing every day: to care for your dogs & cats in a loving and kind manner. To be a resoundingly philanthropic presence in our community. To offer promotions and deals to our newest and/or most loyal customers, and to continuously improve our personal and professional growth in this industry. She’s also a fantastic artist whose work you’ll be able to see in our new training office & as time goes on, other places around the building.

Please help us warmly welcome Faith & please don’t hesitate to reach out to her if you need anything!

Chrissy - GM